Delivery Partner Safety Features – Ensuring Secure & Smooth Deliveries

At iService India, our delivery partners play a crucial role in making sure that spare parts, devices, and repair orders reach customers quickly and safely. Whether it’s a mobile display, laptop screen, battery, or a repair service at the customer’s doorstep, our partners are the real connection between iService and the customer.

But with every delivery, safety comes first — for both our partners and our customers. That’s why we have introduced dedicated safety features to make every delivery more secure, trackable, and worry-free.

1. Live Order Tracking

Our app allows real-time GPS tracking for all deliveries. This means:

• Delivery partners can navigate easily to the customer’s location.

2. Verified Customer Details

Before starting the delivery, partners get verified customer names, addresses, and contact numbers. This ensures that they only interact with genuine and authenticated customers.

3. OTP-Based Delivery Confirmation

To avoid any disputes or wrong handovers, we use a One-Time Password (OTP) system.

• The customer shares the OTP from their app with the delivery partner.

• The partner enters it in the iService app to mark the order as delivered.

This makes sure every order reaches the right person, at the right time.

4. Support for Delivery Partners

In case of any issue — from route problems to customer disputes — our partner support team is available round the clock via phone and WhatsApp. We’re always ready to help our delivery heroes.

5. Contactless Delivery Option

For high-value or fragile items, partners can opt for contactless delivery using a safe drop-off method, reducing unnecessary interaction and keeping everyone secure.

6. Regular Training & Guidelines

Our delivery partners receive safety training covering:

• Road safety rules and accident prevention.

• Customer interaction etiquette.

• Handling high-value items carefully.

Why Safety Matters for iService

We know that our delivery partners are the face of iService. By ensuring their safety and providing them with the right tools, we not only protect them but also improve the customer experience.

With our safety-first approach, we make sure that every delivery is secure, smooth, and stress-free.

If you’re interested in becoming an iService delivery partner, join our growing network today and enjoy secure deliveries, guaranteed payments, and full support.

📲 Download the iService Partner App now to get started!